Non-Voice Account CSR
Work-1 Manpower Recruitment Services
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Sick Leave
Description
- Provide exceptional customer service through non-voice channels, addressing inquiries and resolving issues via email or chat.
- Maintain accurate records of customer interactions, ensuring data integrity and confidentiality.
- Collaborate with team members to enhance customer service processes and improve overall client satisfaction.
- Identify trends in customer feedback to suggest improvements to products and services.
Requirements
- Job Title: Non-Voice Account CSR
- Job Function: Customer Service Representative
- Responsibilities and Duties: Strong commitment to meeting customer needs and enhancing their experience.
- Working Conditions: Comfortable working in a fast-paced and dynamic environment.
- Qualities and Traits: Excellent written communication skills and a detail-oriented mindset.
- Qualities and Traits: Strong problem-solving abilities and a proactive approach to customer service.
- Qualities and Traits: Ability to work independently as well as part of a team.
Jap Jap Montecarlo
HR OfficerWork-1 Manpower Recruitment Services
More than ten replies today
Working Location
Eton Centris, Three Cyberpod Centris, Abenida Epifanio de los Santos, Diliman, Quezon City, Kalakhang Maynila, Philippines
Posted on 24 Sep 2026
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Work-1 Manpower Recruitment Services
Pre-Series A
<50 Employees
Human Resources & Recruitment
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