Customer Service Representative

Metacom Careers

₱20-25K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Address customer inquiries and resolve issues in a timely and efficient manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance service delivery and improve processes.
  • Assist in training new team members on customer service protocols and best practices.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of experience in customer service or related fields.
  • Skills and Competencies: Strong customer service orientation and interpersonal skills.
  • Qualities and Traits: Excellent problem-solving abilities and a strong work ethic.
  • Skills and Competencies: Ability to work effectively in a team environment.
  • Skills and Competencies: Organizational skills and attention to detail.
Customer ServiceEnglish LanguageProblem SolvingStrong Work EthicTeam PlayerCall CentrePeople SkillsInterpersonal SkillsOrganizational Skills
Preview

Jerald Avilledo

Recruitment AssociateMetacom Careers

More than ten replies today

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Posted on 16 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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