Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Manage customer inquiries and provide professional support via phone and email.
- Assist customers in navigating products and services effectively.
- Resolve issues and complaints promptly while maintaining a high level of customer satisfaction.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service delivery and operational efficiency.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related roles.
- Skills and Competencies: Proficient in English language with excellent communication skills.
- Skills and Competencies: Strong customer service orientation.
- Skills and Competencies: Experience in a call center environment is an advantage.
- Qualities and Traits: Demonstrated problem-solving abilities and patience.
Michael Bulaon
Recruitment SpecialistMetacom Careers
Replied 5 minutes ago
Posted on 15 Sep 2026
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