Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Assist customers by providing information and support regarding products and services.
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints and issues efficiently to ensure satisfaction.
- Maintain accurate customer records and documentation of interactions.
- Collaborate with other departments to facilitate improved customer experiences.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or a related field.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Experience working in a call center environment is a plus.
- Qualities and Traits: Strong communication and interpersonal skills.
- Qualities and Traits: Ability to remain calm under pressure and handle challenging situations.
Michael Bulaon
Recruitment SpecialistMetacom Careers
Replied 7 minutes ago
Posted on 10 Sep 2026
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