In this role, you will provide exceptional support to customers by handling inquiries, resolving concerns, and delivering a positive customer experience in a fast-paced environment.

Responsibilities

Handle inbound customer service calls professionally and efficiently.

Assist customers with account-related inquiries and concerns.

Provide accurate information and effective resolutions.

Maintain quality service standards and meet performance targets.

Document customer interactions in the system accurately.

Job Requirements

College Graduate with or without BPO experience.

Completed at least 2 years in college with 6 months of customer service-related work experience.

At least 6 months of BPO experience is preferred.

Good English communication skills (CEFR B1).

Willing to work on a shifting schedule and onsite in Quezon City.

What We Offer

PHP 18,000 Basic Pay + PHP 1,000 Flex Fund Allowance

20% Night Differential

HMO Coverage for Employees on Day 1

HMO Dependent Coverage upon Certification

Life and Accident Insurance

Annual Performance-Based Salary Increase

13th and 14th Month Pay

Career Growth Opportunities in the Healthcare BPO Industry