Description

NON VOICE AND VOICE ACCOUNT

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries, issues, and product concerns efficiently.
• Develop a deep understanding of our products and services to effectively address customer needs.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to improve service delivery and operational processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English communication, strong problem-solving abilities, and excellent organizational skills
• Qualities and Traits: Strong work ethic, good people skills, and ability to work under pressure
• Responsibilities and Duties: Ability to provide back office support and handle multiple tasks efficiently