Customer Service Representative

Metacom Careers

₱20-25K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Provide exceptional customer service to clients via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain a high level of professionalism and communication skills.
  • Document customer interactions accurately and submit reports as required.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred, but not mandatory.
  • Experience Level: No experience required; ideal for entry-level candidates.
  • Skills and Competencies: Proficiency in English, strong customer service orientation.
  • Skills and Competencies: Excellent problem-solving abilities and organizational skills.
  • Qualities and Traits: Strong work ethic with excellent interpersonal and people skills.
  • Skills and Competencies: Familiarity with call center operations is a plus.
English LanguageCustomer ServiceProblem SolvingStrong Work EthicOrganizational SkillsPeople SkillsInterpersonal SkillsCall Centre
Preview

Jerald Avilledo

Recruitment AssociateMetacom Careers

Replied 1 minute ago

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Posted on 02 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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