Description

• Provide high-quality customer service support via phone, email, and chat.
• Assist customers with inquiries, order tracking, and issue resolution.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with other departments to enhance customer experience.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Excellent customer service skills, strong command of the English language, effective scheduling and organizational skills
• Qualities and Traits: Strong problem-solving skills, ability to work well with others, attention to detail
• Responsibilities and Duties: Ability to perform back office support tasks as needed