Job Overview:

Ready to level up your BPO career without the hassle of traveling for interviews? We are hiring dynamic Customer Service Representatives (CSR) to join our premier Retail Account team in Quezon City!

Skip the heavy traffic and long lines—our entire recruitment process is completely virtual. You can complete your interviews, assessments, and job offer entirely from home. All you need is your own laptop or desktop computer to get started!

Minimum Qualifications:

• Experience: Requires at least 6 months of solid Call Center Experience .
• Education: Open to High School Graduates (Old Curriculum) or Senior High School (SHS) Graduates.
• Technical Requirement: Must have a working laptop or desktop computer with a stable internet connection to be used exclusively for the virtual recruitment process.
• Language Proficiency: Good conversational English skills with the ability to assist international customers clearly.
• Amenability: Ready to work fully onsite at our Quezon City hub once hired (shifting schedules, holidays, and night shifts).

Key Responsibilities:

• Handle customer inquiries regarding retail orders, shipment tracking, billing adjustments, and product returns.
• Use your foundational call center skills to resolve customer issues efficiently and with empathy.
• Maintain target performance metrics, including quality scores and customer satisfaction (CSAT) ratings.

How to Apply:

Get processed in just one day without leaving your house! Secure your virtual interview slot now:

Via Bossjob: Click "Apply Now" directly on this page for prioritized review.

Keep your phone nearby and check your email regularly—our recruitment team will reach out to send your virtual interview links within the day!