Customer Service Representative | ONSITE JOB | Cubao site
Alorica Philippines
Job Description
Benefits
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Holiday Gifts, Incentives, Quarterly Gifts
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Responsibilities :
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Work Onsite with a professional & supportive team
- Competitive Salary Packages + Incentives!
- NO BPO experience needed – We’ll train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
Prince Jethro Evangelista
HR ManagerAlorica Philippines
Reply today 0 times
Working Location
Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 04 Feb 2026
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