Description

• Assist customers with inquiries and provide information on products and services.
• Resolve customer complaints in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay informed about product updates and promotions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (entry-level position).
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience and empathy when dealing with customers.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.