Description

• Respond to incoming calls from customers and provide assistance as needed.
• Handle customer inquiries and resolve issues efficiently.
• Record details of customer interactions accurately in the system.
• Schedule appointments and follow-up calls as required.
• Work collaboratively with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in a customer service role preferred
• Skills and Competencies: Strong English communication skills, problem-solving abilities, and basic communication skills
• Qualities and Traits: Team player with a positive attitude and a commitment to excellence
• Working Conditions: Fast-paced call center environment, availability to work shifts