Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Dumaguete, you’ll be a part of bringing humanity to business. #experienceTTEC 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!  

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Dumaguete, Monday to Friday from 8am to 4pm at DBPI IT Plaza, Building 1, South Road, Calindagan, Dumaguete City. 

What You’ll be Doing 

Do you have a passion for helping others and giving them a peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one. 

During a Typical Day, You’ll 

• Answer incoming communications from customers 
• Conduct research to provide answers for customers to resolve their issues

 What You Bring to the Role  

• One year or more of customer service experience (BPO/Non-BPO) 
• Completed at least two years in college  
• Recognize, apply and explain your product or service knowledge 
• Computer experience

 What You Can Expect  

• Supportive of your career and professional development 
• An inclusive culture and community minded organization where giving back is encouraged 
• A global team of curious lifelong learners guided by our company values 
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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