Description

• Provide exceptional customer service support via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and order statuses.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service efficiency and customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh Graduate or 0–2 years of experience in customer service.
• Skills and Competencies: Excellent English language proficiency.
• Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
• Skills and Competencies: Ability to work effectively in a team environment.
• Skills and Competencies: Experience in scheduling and call centre operations is a plus.