Customer Service Representative (CSR) – Freshers

Position Overview

Are you a fresh graduate or first-time job seeker looking to start your career in the BPO industry? Join our team as a Customer Service Representative and gain valuable experience while receiving paid training. No prior BPO experience is required.

Key Responsibilities

• Answer customer inquiries through phone, chat, or email.
• Provide accurate information and assistance regarding products and services.
• Resolve basic customer concerns and complaints professionally.
• Process customer requests and update account information when needed.
• Document customer interactions accurately in the system.
• Follow company policies, procedures, and quality standards.
• Maintain a positive and professional customer experience.

Qualifications

• Open to Fresh Graduates and first-time job seekers.
• Senior High School graduates, 2-year, or 4-year college graduates are welcome.
• No BPO experience required.
• Good communication and interpersonal skills.
• Basic computer and typing skills.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to work onsite.

What We Offer

• Paid Training
• Competitive salary package
• Incentives and performance bonuses
• Career growth opportunities
• Health and other company benefits
• Supportive and professional work environment

Start your BPO career today—Freshers are welcome to apply!