CSR Telco
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Perks & Benefits
- Paid Training
- HMO & Health Benefits
- Performance Incentives
- Career Growth Opportunities
- Fast Hiring Process
Competitive Salary + Incentives
Open to HS/SHS Graduates
With or Without BPO Experience
Good Communication Skills
Customer Service or Tech Support experience is an advantage
Willing to Work Onsite & Shifting Schedule
Job Responsibilities:
- Resolve billing and account concerns
- Provide basic technical support
- Deliver excellent customer service
- Respond to customer inquiries regarding telecommunications products and services.
- Provide technical support to customers experiencing difficulties with their devices or services.
- Handle customer complaints professionally and resolve issues in a timely manner.
- Document customer interactions and maintain accurate records of inquiries and resolutions.
- Assist customers with account-related questions and transactions.
Chris David
Recruitment AssociateMetacom Careers
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Working Location
2ND FLOOR, Centrio Mall. Claro M. Recto Avenue, corner Corrales Ave, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Posted on 25 Jun 2026
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