Customer Service Representative
KMDC Employment Services
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Dependent Care
Description
- Provide exceptional customer support through various channels including phone & email.
- Assist customers with inquiries, complaints, and product-related issues effectively.
- Document customer interactions and maintain accurate records in the database.
- Collaborate with team members to enhance customer satisfaction and service quality.
- Handle orders, returns, and exchanges as per company policies and procedures.
Requirements
- Educational Qualifications: SHS/HS Grad./college under grad./college graduate
- Experience Level: At least 6months in an International Voice Call Center Experience.
- Skills and Competencies: Proficient in English language; strong customer service skills.
- Qualities and Traits: Excellent communication and interpersonal skills; patience and empathy.
- Working Conditions: Ability to work in a fast-paced environment and handle stressful situations.
Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
Replied 5 minutes ago
Working Location
Concentrix San Lazaro Recruitment Site. Ground Floor Vertex One Bldg St, Felix Huertas Rd, Santa Cruz, Manila, 1008, Philippines
Posted on 11 Sep 2026
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