Customer Service Representative
Metacom Careers
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Assist customers via phone, email, and chat to resolve inquiries and issues.
- Provide information about products and services to enhance customer experience.
- Document interactions and follow up on customer requests as necessary.
- Collaborate with team members to improve service processes and customer satisfaction.
- Engage in training sessions to enhance customer service skills.
Requirements
- Educational Qualifications:Bachelor’s degree in a relevant field preferred.
- Experience Level:Entry-level (0–2 years).
- Skills and Competencies:Strong English language proficiency; excellent customer service skills.
- Responsibilities and Duties:Ability to work in a call center environment.
- Qualities and Traits:Empathetic, patient, and able to handle challenging situations with professionalism.
Jayvon Francisco
Recruitment AssociateMetacom Careers
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Posted on 16 Sep 2026
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