Customer Service Representative

Metacom Careers

₱25-30K[Monthly]
On-site - IloiloNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Job Role

As a BPO Agent for the Telco Account, you will assist customers with their concerns, provide accurate information, resolve issues, and deliver excellent customer service through voice interactions.

Qualifications

  • At least 18 years old
  • At least a High School Graduate (old curriculum) or Senior High School Graduate
  • Good English communication and interaction skills
  • BPO experience is preferred but NOT required
  • Voice account experience is an advantage
  • Willing to work on a shifting schedule
  • Strong customer service and problem-solving skills
  • Good communication skills and a customer-focused attitude
  • ₱30,000 salary package
  • Bigger basic pay + skills premium pay
  • HMO on Day 1
  • Free HMO coverage for up to 3 dependents
  • Quarterly appraisals and monthly performance incentives
  • Up to 30 days paid leave, with up to 21 days convertible to cash
  • Non-taxable meal and transportation allowance
  • Night differential
  • Group life insurance
  • Onsite clinic and free emergency medicine
  • Wellness programs
  • Iloilo City – One Techno Place, Megaworld Boulevard, Iloilo Business Park, Madurriao, Iloilo City

Interested applicants: Please send your updated resume for evaluation and application processing.

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Domingo Romelito Bayonito

Recruitment AssociateMetacom Careers

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Working Location

One Techno Place, Iloilo Business Park, Megaworld Blvd, Mandurriao, Iloilo City, 5000 Iloilo, Philippines

Posted on 09 Sep 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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