Healthcare Account CSR

Metacom Careers

₱17-18K[Monthly]
On-site - Iloilo<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Vacation Leave

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Description

  • Serve as the primary point of contact for healthcare account inquiries.
  • Provide exceptional customer service through effective communication and problem-solving.
  • Assist customers with their queries regarding healthcare products and services.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and client satisfaction.


Requirements

  • Educational Qualifications: High School Diploma(old)/Senior High School Diploma(new)
  • Experience Level: 6 Months of experience in a customer service role
  • Skills and Competencies: Strong interpersonal skills and ability to work in a team
  • Skills and Competencies: Proficient in English, both spoken and written
  • Skills and Competencies: Ability to engage in sales pitching and closure effectively
  • Qualities and Traits: Strong work ethic and problem-solving skills
Call CentreCustomer ServiceEnglish LanguageBack Office SupportInterpersonal SkillsSales Pitching and ClosureStrong Work EthicProblem SolvingTeam PlayerPeople Skills
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Chris David

Recruitment AssociateMetacom Careers

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Working Location

Ground Floor, One Fintech Place, Megaworld Blvd., Iloilo City, One Fintech Place, Iloilo Business Park, Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines

Posted on 21 Jul 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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