CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Job Description:

Start your career in the BPO industry with us. We are hiring Call Center Representatives who are willing to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

Key Responsibilities:

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department
• Deliver excellent customer service at all times

Qualifications:

• Open to applicants with no call center experience
• Senior High School, college graduates, and undergraduates may apply
• Strong verbal and written English communication skills
• Basic computer skills
• Willing to undergo training
• Willing to work on weekends, holidays, and shifting schedules when required
• Good problem-solving and interpersonal skills

Why Join Us:

• No BPO experience required
• Comprehensive training provided
• Competitive compensation
• Incentives and bonuses
• Opportunities for promotion and career development