Description

• Interact with customers to provide information and resolve issues.
• Assist in managing customer inquiries through various communication channels.
• Document customer interactions accurately in the CRM system.
• Collaborate with team members to improve service processes.
• Maintain customer satisfaction by delivering timely and effective solutions.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in customer service practices
• Skills and Competencies: Strong English language communication
• Skills and Competencies: Familiarity with Salesforce and scheduling tools
• Qualities and Traits: Excellent organizational and interpersonal skills
• Qualities and Traits: Ability to work collaboratively in a team environment