WE'RE SUPER HIRING!

Customer Service Representatives (CSR) & Technical Support Representatives (TSR)

Work Setup

Onsite

Hybrid (Selected Accounts)

Work-from-Home (Selected Accounts)

Available Accounts

• Chat Support
• Email Support
• Back Office
• Customer Service
• Technical Support
• Sales
• Healthcare
• Financial
• Retail & E-Commerce

Salary & Benefits

Competitive Salary Package

Monthly Performance Incentives

Attendance & Performance Bonuses

Night Differential Pay

Paid Training

HMO & Health Benefits

Government-Mandated Benefits (SSS, PhilHealth, Pag-IBIG)

Career Growth & Promotion Opportunities

Qualifications

• At least a High School Graduate (Old Curriculum) or Senior High School Graduate
• College Level and College Graduates are welcome to apply
• Good English communication skills
• Basic computer navigation skills
• With or without BPO experience (depending on the account)
• Willing to work on shifting schedules

Job Responsibilities

Customer Service Representative (CSR)

• Handle inbound and outbound customer calls, chats, or emails professionally.
• Assist customers with inquiries, concerns, billing, orders, and account-related issues.
• Provide accurate information about products, services, and company policies.
• Resolve customer concerns while maintaining excellent customer satisfaction.
• Document customer interactions accurately in the system.
• Meet quality, productivity, and attendance targets.

Technical Support Representative (TSR)

• Provide technical assistance via phone, chat, or email.
• Troubleshoot hardware, software, internet, and device-related concerns.
• Guide customers through step-by-step solutions.
• Escalate complex technical issues when necessary.
• Record troubleshooting steps and resolutions accurately.
• Deliver outstanding customer service while resolving technical concerns.

Why Apply With Us?

Fast and hassle-free application process

One-Day Hiring for selected accounts

Multiple accounts matched to your qualifications

FREE application assistance from start to finish

Dedicated guidance from application to job offer

Apply today and kick-start your career with one of the leading BPO companies in the Philippines!