Customer Service Representative – Retail Account

Metacom Careers

₱20-21K[Monthly]
On-site - CaviteNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Job Training

  • Time Off & Leave

    Vacation Leave

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Role Description


Join our Retail Account in Molino, Bacoor, Cavite and provide excellent customer service by assisting customers with their inquiries, concerns, and account needs. Freshers are welcome!


Key Responsibilities

  • Handle customer inquiries and concerns professionally.
  • Provide accurate information and appropriate solutions.
  • Assist customers with product and service-related concerns.
  • Document customer interactions accurately.
  • Meet quality, productivity, and customer satisfaction targets.


Qualifications

  • No Call Center Experience Required
  • High School Graduate (Old Curriculum) / ALS Graduate
  • Senior High School Graduate
  • C1 English proficiency
  • Open to Freshers
  • Willing to work onsite in Molino, Bacoor, Cavite
  • Amenable to a shifting schedule


Skills & Competencies

  • Excellent English communication skills
  • Strong customer service and interpersonal skills
  • Good problem-solving and analytical skills
  • Good comprehension and attention to detail
  • Basic computer and navigation skills
  • Ability to work in a fast-paced environment


What We Offer

  • Paid Training
  • 22 Paid Leaves
  • HMO
  • 13th Month Pay
  • Government-Mandated Benefits
  • Career Growth Opportunities
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Joi Roberto

Recruitment SpecialistMetacom Careers

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Working Location

2F Vista Mall Daang Hari, corner Molino Rd, Molino IV, Bacoor, 4102 Cavite, Philippines

Posted on 12 Aug 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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