Retail Customer Support Specialist

Metacom Careers

₱18-21K[Monthly]
On-site - CaviteFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Vacation Leave

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Onsite | No Call Center Experience Required

Kickstart your career in the BPO industry! We're looking for enthusiastic and customer-focused individuals to join our Retail Account. Whether you're a fresh graduate or looking for your first call center opportunity, we'd love to hear from you!

What You'll Do:

  • Assist customers with inquiries about retail products, orders, and services.
  • Resolve customer concerns through phone, chat, or email while delivering excellent service.
  • Process orders, returns, refunds, and account-related requests.
  • Maintain accurate customer records and document interactions.
  • Meet quality, productivity, and customer satisfaction standards.

Qualifications:

  • No call center experience required
  • High School Graduate (Old Curriculum) or Senior High School Graduate
  • C1 level English communication skills
  • Basic computer navigation and typing skills
  • Willing to work onsite on a shifting schedule
  • Customer-oriented with a positive attitude and willingness to learn

What We Offer:

  • Competitive Salary Package
  • Paid Training
  • HMO & Government-Mandated Benefits
  • 13th Month Pay
  • Career Growth Opportunities
  • Supportive and Inclusive Work Environment
English LanguageCustomer ServiceTeam Player
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ALMA ESTAYANE

Recruitment AssociateMetacom Careers

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Posted on 05 Aug 2026

Metacom Careers

Pre-Series A

51-100 Employees

BPO & Call Center

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Metacom Careers

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