Description

• Assist customers with inquiries about products and services.
• Handle customer complaints and provide effective solutions.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve overall customer satisfaction.
• Stay updated on product knowledge and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to handle multiple tasks efficiently.
• Working Conditions: May require some evening or weekend shifts.