Description

• Interact with customers to provide and process information in response to inquiries, concerns, and requests.
• Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Follow communication procedures, guidelines, and policies.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements

• Educational Qualifications: Bachelor’s degree preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent verbal and written communication skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Customer-focused mindset with a friendly attitude.
• Working Conditions: Office environment with potential for remote work opportunities.