Customer Service Representative

Sagility Iloilo

₱15-20K[Monthly]
On-site - IloiloNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Parking Space, Sleeping Quarters

  • Professional Development

    Apprenticeship Program, Diversity Program, Employee Assistance Program, Mentorship Program, Professional Development

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

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Description

  • We are seeking a friendly, empathetic, and highly motivated Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional support to customers through phone call. The ideal candidate will possess strong communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
  • Answer customer inquiries.
  • Resolve customer complaints, issues, and concerns in a professional and timely manner.
  • Maintain a positive and empathetic attitude while engaging with customers.
  • Collaborate with team members and other departments to enhance customer satisfaction.
  • Stay up-to-date with product knowledge, company policies, and industry trends.

Requirements

  • College graduate with/without work experience or at least 2nd year college (72 units) with 6 months of work experience.
English LanguageCustomer ServiceProblem SolvingCall Centre
Preview

Jason Dumalag

Sourcing OfficerSagility Iloilo

Working Location

Ayala Technohub Building 1. PH32+76Q Pacencia T, Donato Pison Ave, Mandurriao, Iloilo City, 5000 Iloilo, Philippines

Posted on 27 January 2025

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