Customer Service Representative

Detail Cosmetics Squad Cosmetics

₱15-20K[Monthly]
On-site - Quezon CityFresh Graduate/StudentDiplomaFull-time
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Job Description

Customer ServiceEnglish LanguageProblem SolvingSalesforceAccount ManagementTikTokDigital MarketingInterpersonal SkillsCall CentreBack Office Support

Description

  • Assist customers with inquiries and resolve issues
  • Provide information about products and services
  • Process orders and manage returns
  • Maintain customer records and update databases
  • Communicate effectively through various channels (phone, email, chat)
  • Collaborate with team members to improve service quality
  • Ensure customer satisfaction and build rapport

Requirements

  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Proficient in Customer Service, English Language, Problem Solving, and Salesforce. Knowledge of TikTok and Digital Marketing is a plus.
  • Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain accounts, and support back-office operations.
  • Working Conditions: Primarily office-based with potential remote work options.
  • Qualities and Traits: Strong interpersonal skills, adaptability, and a professional demeanor are essential.
Preview

HR Recruitment Specialist

Quezon CityDetail Cosmetics Squad Cosmetics

High response rate

Working Location

Detail Make Over. 183 Judge Juan Luna St, Quezon City, Metro Manila, Philippines

Benefits

  • Employee Recognition and Rewards

    Anniversary Gifts, Annual Appraisal, Holiday Gifts, Quarterly Gifts

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Annual Company Trip, Company Equipment, Employee Discount, Open Workspace

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Posted on 19 January 2025

Detail Cosmetics Squad Cosmetics

Unfinanced / Angel

101-500 Employees

Manufacturing & Industrial Supplies & Services

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Detail Cosmetics

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