Customer service representatives are responsible for addressing customer inquiries, resolving complaints, processing orders, and providing information about products and services. They may also handle returns, refunds, and exchanges, as well as maintain customer records and ensure customer satisfaction.

• Medical
• Government benefits
• NBI
• Strong communication skills (verbal and written)
• Problem-solving abilities
• Multitasking and time management
• Attention to detail and accuracy
• Ability to work in a team or independently
• Familiarity with office software and customer service tools