Customer Service Representative
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues promptly.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Attend training sessions to stay updated on company policies.
Requirement
- Educational Qualifications: High school diploma or equivalent; further education is a plus.
- Experience Level: No prior experience needed; training provided.
- Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in computer applications.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain records.
- Working Conditions: Office setting, occasional overtime may be required.
- Qualities and Traits: Friendly, patient, and detail-oriented with a strong customer focus.
Ann Vorte
HR OfficerConnect X BPO Solutions Inc.
Working Location
Makati. Makati, Metro Manila, Philippines
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Commission, Performance Bonus, Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Free Meals
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Posted on 23 November 2024
Explore similar jobs
See moreCall Center Representative
Jolie ClinicOn-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
₱15-20K[Monthly]
Lyn CauyanHR Officer
Customer Service Representative
LewisOn-site - MakatiNo Exp RequiredEdu not requiredFull-time
₱30-35K[Monthly]
Vorte LewisHR Director
CSR| Customer Service | No Experience | Start ASAP | Up to 25K Salary
Peak OutsourcingOn-site - MakatiNo Exp RequiredHigh/Senior High SchoolFull-time
₱20-25K[Monthly]
Jomar Dela TorreSourcing Officer
Customer Service Representative
Philippine Dragon Media Network Corp.On-site - Makati<1 Yr ExpDiplomaFull-time
₱20K[Monthly]
El Marie LatrasHR Assistant
Customer Service Representative
Trinity Workforce Solutions, Inc.On-site - Makati1-3 Yrs ExpHigh/Senior High SchoolFull-time
₱15-20K[Monthly]
Aldrin NicdaoRecruitment Specialist
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.