1. Submission of bimonthly clinic report on actual number of LOA issued.

2. Review claims document from <account name> employee for its completeness and update status of approval/denial.

3. Issue LOA and coordinate with Generali Alarm Center for LOA concerns.

4. Assist employees in case there are problems on availment whether in-D.patient or out-patient.

5. Facilitates/Assist requests for orientation, annual physical examination, executive check-up and wellness activities.

6. May assist in the following items as needed:

• Process additional enrollment for newly born child, married, regularized, and promoted individuals.
• Screen membership based on hierarchy and check necessary requirements.
• Process cancellation of dependents for members and deceased members.
• In charge of initial checking of GLAPIs billing for membership, billback, dental and other billing
• Tracks releasing of GLAPI health cards.

7. Undertakes all other tasks that may be assigned from time to time.

• Preferably with experience as an CSR
• Good communication skills
• Graduate of 4yrs course preferably related to medical
• With knowledge in HMO process
• With knowledge how to use Microsoft