• Respond to client inquiries and support requests promptly and professionally.
• Assist in the development and implementation of customer service policies.
• Collaborate with team members to enhance service delivery and client satisfaction.
• Document interactions and maintain accurate records of client communications.
• Stay informed about industry trends and company offerings to provide informed support.

Goldreck & Pasahol Consulting Inc. specializes in consultancy and management services, focusing on delivering tailored solutions to enhance business performance and client relations.

• Educational Qualifications: Bachelor’s degree in a relevant field, such as Business Administration or Communications.
• Experience Level: 3-5 years of customer service experience, preferably in a fast-paced environment.
• Skills and Competencies: Excellent proficiency in English, strong problem-solving abilities, solid organizational and people skills.
• Responsibilities and Duties: Handle customer inquiries, resolve issues efficiently, and maintain positive customer relationships.
• Working Conditions: Office environment, regular hours with occasional overtime as needed.
• Qualities and Traits: Strong work ethic, proactive attitude, and ability to work collaboratively in a team.