Customer Service Representative
Job Description
Description
- Assist customers with inquiries related to solar energy products and services.
- Provide information on energy efficiency and sustainability solutions.
- Resolve issues promptly and maintain customer records.
- Collaborate with sales and technical teams to ensure seamless service delivery.
- Educate clients on solar installation processes and benefits.
Requirement
- Job Title: Customer Service Representative
- Educational Qualifications: High school diploma; relevant certifications are a plus.
- Experience Level: Less than 1 year of experience in customer service or related field.
- Skills and Competencies: Strong customer service, organizational skills, sales pitching and closure, knowledge of sales pipeline, and call center experience.
- Responsibilities and Duties: Assist customers, manage inquiries, promote products, and maintain customer satisfaction.
- Working Conditions: Call center environment with shifts, requiring effective communication.
- Qualities and Traits: Friendly, patient, adaptable, and detail-oriented.
Ivy Janelle Amate
HR GeneralistAces Solar Energy
Working Location
L1A-2A, Unit B, ACES SOLAR CORPORATION, L1A, Unit B J.Tionquiao, Las Piñas, 1744 Kalakhang Maynila, Philippines
Benefits
Allowances
Telecommunication Allowance, Meal Allowance
Employee Recognition and Rewards
Commission, Annual Appraisal
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Others
Company Social Events, Office Parties
Professional Development
Job Training, Professional Development
Posted on 08 November 2024
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