JetSon Manpower Agency Customer Service Representative

₱20-25K[Monthly]

On-site - CebuFull-timeNo Exp RequiredHigh/Senior High School

English LanguageCustomer ServiceSchedulingProblem SolvingCall Centre

Welcome and engage with clients, addressing their queries and offering solutions in a timely manner.
Document customer feedback and relay it to the relevant departments to aid in recruitment services enhancement.
Maintain up-to-date knowledge about the recruitment industry and job market trends.
Collaborate with the team to achieve excellent customer service standards and contribute to the company's success.

Educational Qualifications: Minimum of a High/Senior High School degree.
Experience Level: No previous experience required.
Skills and Competencies: Proficiency in the English language, exceptional customer service expertise, adept at scheduling, strong problem-solving abilities, and experience in a call centre environment is a plus.
Responsibilities and Duties: Answer customer inquiries, provide information to customers, resolve issues, maintain customer satisfaction, and manage customer accounts effectively.
Working Conditions: Office environment, may require working in shifts, potential for full-time or part-time hours.
Qualities and Traits: Patient and empathetic, clear communication skills, able to work under pressure, detail-oriented, and a team player.

Emerson Ocan

JetSon Manpower Agencyrecruiter

Active this week

Ines Villa St, Ines Villa St, Cebu City, 6000 Cebu, Philippines

Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Dental Insurance, Health Insurance, Life Insurance, HMO
Professional Development
Job Training, Mentorship Program
Time Off & Leave
Sick Leave, Vacation Leave