Customer Service Representative

₱20-25K[Monthly]
RemoteFull-time1-3 Yrs ExpDiploma
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

Job Description

English LanguageCustomer ServiceSales Pipeline

Description

Responsibilities:


 - Assist the claims department with the claims process, ensuring timely and accurate resolution.

 - Handle administrative tasks including managing tolls and parking tickets efficiently.

 - Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.

 - Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

 - Collaborate with team members to ensure seamless operations and customer satisfaction.

- Perform additional duties and responsibilities as assigned.

 


Requirement

Requirements:

- Previous experience in customer service or administrative roles is preferred.

- Strong communication skills in English, both written and verbal.

- Ability to multitask and prioritize tasks effectively in a fast-paced environment.

- Proficiency in basic computer skills and familiarity with office software.

- Marketing background or experience is a plus.

- Must be self-motivated, reliable, and able to work independently.

- Excellent problem-solving skills and attention to detail.

 

Benefits:

 -Work from home

- Opportunity for professional growth and development.

- Join a supportive team environment committed to excellence.

Erika Guillen

CreaThink Solutions IncHR Officer

Posted on 28 September 2024

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