Customer Service Representative

• Greeting customers in a friendly, professional manner using the suggested script.

• Answering telephonic and e-mail inquiries in a timely manner.

• Generate sales leads

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Deferring queries to your line manager if you are unable to answer them.

• Ensuring that your workspace remains tidy and that you are equipped with all relevant tools and resources.

• College graduates of any programs

• At least 6 months of experience in customer service representative

• Willing to work on-site at 655 Avocado St. Teachers Village Brgy. San Miguel Pasig City