Customer Service Agent
Diamedix Technologies, Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Professional Development
Job Training, Professional Development
Time Off & Leave
Birthday Leave, Sick Leave, Solo Parent Leave, Vacation Leave
- Respond to inbound customer inquiries via phone, email, and chat in a professional and a timely manner
- Listen actively to customer concerns, assess their needs, and provide accurate and effective solutions
- Maintain detailed and organized records of customer interactions
- Escalate complex or unresolved concerns to the appropriate teams when necessary
- Promote and cross-sell relevant products and services when applicable
- Provide constructive feedback and recommendations to help improve overall customer experience
- Adhere to company policies, procedures and quality standards
- With Healthcare experience is highly recommended
Bea Valerio
HR OfficerDiamedix Technologies, Inc.
Reply today 0 times
Working Location
Unit 2D, Yupangco Building, 1606 Trade Street, Corner Investment Drive, Madrigal Business Park, Alabang, Muntinlupa City, Muntilupa city
Posted on 15 May 2026
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