Description

• Provide excellent customer service to clients in financial and travel inquiries.
• Assist customers with booking travel, managing itineraries, and processing payment transactions.
• Resolve customer complaints and issues promptly and effectively.
• Maintain up-to-date knowledge of travel regulations and financial services.
• Collaborate with various departments to ensure customer satisfaction and service quality.

Requirements

• Educational Qualifications: Minimum High School Diploma or equivalent.
• Experience Level: 5–7 years in customer service, preferably in finance or travel.
• Skills and Competencies: Strong communication and interpersonal skills; ability to work in a fast-paced environment.
• Qualities and Traits: Customer-focused, detail-oriented, and proactive problem-solving skills.
• Working Conditions: May require working evenings and weekends; remote and in-office options available.