Description

• Assist clients with booking and managing travel arrangements using Global Distribution Systems (GDS).
• Provide exceptional customer service through effective communication and problem-solving.
• Ensure accuracy in reservations and transactions to meet client expectations.
• Maintain up-to-date knowledge of GDS functionalities and travel industry trends.
• Collaborate with team members to enhance service delivery and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 1-3 years in a Travel GDS customer service
• Skills and Competencies: Proficient in using GDS systems (such as Amadeus, Sabre or Galileo)
• Qualities and Traits: Strong interpersonal skills and a customer-focused attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks efficiently.