Customer Care Representative | Onsite | For August 6 Class

Site Assignment: SM Strata and Megaworld

Account/LOB: Healthcare

Schedule: Onsite | Shifting Schedule

What we offer:

• Competitive Salary
• Non taxable Allowance
• Quarterly Incentive Plan
• Transportation Allowance
• 15 days Vacation leave & 10 days Sick Leave, 3 days Bereavement leave
• Group Life Insurance Coverage (Day 1)
• HMO (Day 1) with 2 dependents
• 12% Night Differential
• Statutory Benefits
• Retirement Plan
• Loan Facility
• Internet Reimbursenent

Qualifications:

• High School Graduate with 6 months voice and international experience
• Fresh graduates
• Amenable to start on August 6
• Rendering Applicants are welcome to apply

Job Description:

• Handle customer inquiries, complaints, and requests via phone, email, or chat with professionalism.
• Provide accurate information, resolve issues promptly, and ensure customer satisfaction.
• Maintain records, follow company procedures, and support team goals for service quality.