Job Description
English Language
Customer Service
Problem Solving
Strong Work Ethic
Team Player
People Skills
Technical Skills
Description :
- Respond to customer inquiries via phone, email, and live chat, ensuring high satisfaction levels.
- Resolve complaints and issues swiftly and professionally.
- Provide accurate information on products and services to aid customer decision-making.
- Maintain a thorough understanding of company processes and policies.
- Record interactions through CRM system, following up consistently until resolution.
- Collaborate with teams in a fast-paced BPO & Call Center environment.
- Contribute to achieving targets set for customer satisfaction metrics.
Requirements :
- Educational Qualifications: Minimum of a High/Senior High School
- Experience Level: 1 year of experience in Tech Hardware / Software with ISP is required
Online
91% Response rate
Preview
Benefits
Health Insurance
HMO
Sick Leave
Vacation Leave
Open Workspace
Pet Friendly Workplace
Training Subsidy
Employee of the Month Award
Incentives
Job Training
13th Month Pay
Employee Loan
Pag-Ibig Fund
Paid Holidays
Philhealth
SSS/GSIS
Working Location
1870, SM City Masinag, SM City, Infanta Hwy, Masinag, Antipolo, 1870 Rizal, Philippines