Description

• Lead and supervise the collections team to ensure efficient recovery of debts.
• Develop and implement effective risk control strategies to minimize financial losses.
• Monitor and analyze collections reporting to identify trends and areas for improvement.
• Train and mentor team members in best practices for collections and agent handling.
• Collaborate with other departments to align collections strategies with company objectives.

Requirements

• Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or a related field
• Experience Level: 1–3 years of experience in collections or team leadership
• Skills and Competencies: Proven ability to lead a team and develop effective collections strategies
• Skills and Competencies: Strong knowledge of risk control strategies and the collections process
• Skills and Competencies: Excellent reporting skills with ability to analyze and present data
• Qualities and Traits: Strong communication and interpersonal skills