Job description:

A Credit and Collection Specialist is responsible for collections of outstanding accounts receivable from the existing customer base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency. This position will report to the Accounting Supervisor and/or the Finance Head.

Credit and Collection Specialist: Job duties and responsibilities include

• Review open accounts for collection efforts;
• Make outbound collection calls in a professional manner while keeping and improving customer relations;
• Resolve customer-billing issues problems and rescues accounts receivable delinquency while applying good customer service in a timely manner;
• Collect customer payments in accordance with payment due dates;
• Review and monitor assigned accounts and all applicable collection reports;
• Provide timely follow-up on payment arrangements;
• Perform other assigned tasks and duties necessary to support the Accounting Department