Description

• Develop new business opportunities by prospecting, qualifying, and contacting potential customers through personal visits, telephone calls, email, and other sales channels.
• Assist in securing customer orders and achieving assigned sales targets by understanding customer requirements and promoting appropriate products from the company’s raw materials portfolio.
• Build and maintain positive relationships with new and existing customers through regular sales calls, customer visits, follow-ups, and responsive customer service.
• Develop sufficient knowledge of the company’s products, including specifications, applications, pricing, packaging, availability, and delivery requirements, to effectively respond to customer inquiries and recommend suitable products.
• Prepare and provide accurate quotations and commercial proposals based on customer requirements and approved company pricing, and proactively follow up on quotations and pending orders.
• Coordinate with Purchasing, Warehouse, Logistics, Finance, and other relevant departments to ensure timely and accurate processing and fulfillment of customer orders.
• Address customer inquiries, complaints, product concerns, and delivery issues promptly and professionally, escalating complex matters to the appropriate supervisor or department when necessary.
• Monitor customer purchasing activities, market trends, competitor pricing, and product availability to identify opportunities for repeat orders, cross-selling, and new business development.
• Maintain accurate customer records and sales documentation, and prepare required reports including sales activity, lost-business, quotation, and customer follow-up reports.
• Assist in preparing monthly sales forecasts based on existing accounts, customer requirements, pending quotations, orders, and sales opportunities.
• Support senior sales personnel in customer meetings, presentations, negotiations, and other business development activities while progressively taking ownership of assigned accounts.
• Participate in product training, sales meetings, customer visits, and other activities to continuously improve product knowledge, selling skills, and market understanding.
• Perform all sales and customer-related activities professionally and ethically, in accordance with company policies, procedures, and standards.

Job Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, Chemistry, Engineering, or a related field.
• 0–3 years of sales experience; fresh graduates with strong communication and interpersonal skills are encouraged to apply.
• Experience in B2B sales, wholesale/distribution, manufacturing, chemicals, industrial products, or raw materials is an advantage.
• Willingness to conduct customer visits, field sales activities, and business development calls.
• Willingness to learn technical/product knowledge related to raw materials and their applications.