We Search @ Searchers & Staffers Corp. Collections Staff

₱10-15K[Monthly]

On-site - MandaluyongFull-time1-3 Yrs ExpBachelor

ZoomMS ExcelAccounts Receivable

Reviews accounts receivable reports to identify overdue accounts and prioritize collection efforts.
Reaches out to customers via phone, email, or mail to follow up on overdue payments. This involves negotiating payment arrangements and resolving any issues that may be preventing payment.
Maintains accurate and up-to-date records of all collection activities, customer communications, and payment agreements.
Handles disputes or complaints related to billing and payments, and working to resolve these issues in a manner that satisfies both the customer and the company.
Ensures that received payments are processed correctly and applied to the appropriate accounts.
Prepares and presents reports on collection activities, outstanding accounts, and recovery progress to management.
Adheres to legal and regulatory requirements related to debt collection, such as following fair debt collection practices and respecting customer privacy.

Must be a bachelor's degree holder.
At least 1 year of relevant work experience.
Proven experience in billing and collections.
Strong verbal and written communication skills to effectively interact with customers and resolve issues.
Ability to negotiate payment terms and settlements in a way that balances the company's needs with customer capabilities.
Aptitude for identifying and resolving issues related to accounts and payments.
Precision in managing account records and processing payments.
Familiar with Zoom.
Open to work onsite in Mandaluyong.
Able to start immediately.