Description

• Manage and oversee collections for outstanding debts and invoices.
• Communicate with customers to understand their payment issues.
• Negotiate payment plans and settlements to resolve accounts.
• Maintain accurate records of customer interactions and payments.
• Collaborate with other departments to address customer inquiries and concerns.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 1-3 years of experience in collections or a related field.
• Skills and Competencies: Strong communication and negotiation skills.
• Qualities and Traits: Detail-oriented with a strong sense of integrity.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Working Conditions: Office environment with standard working hours.