Requirements:

• Graduate of Finance, Accountancy or any related field;
• At least 1 yeard related work experience as Tele Collector or similar experience:

1. Customer facing experience
2. Understand the Billing and Accounts Receivable
3. Basic Knowledge on AR Ageing and Statement of Account
4. Basic understanding of Philippine Tax ( VAT, EWT, etc.)
5. Analytical assessment

• Proficient in MS Excel and other MS Office applications;
• Good communications skills both verbal and written;

Responsibilities:

• Coordinate with customer via telephone.
• Provide a written record of the status of the outstanding invoices for the assigned clients.
• Update of customers’ address/contact details on collection pick-up and billing submission.
• Collection follow up.
• Record in Southbend Collection Itinerary of confirmed collections.
• Access and update AR Ageing Tracker for confirmed collections.
• Coordinate customer disputes to Credit and Control Team.
• Update daily call logs.
• Serve as admin support to Credit and Control Team during collection calls off peak days – tasks include but not limited to scanning and filing.

Work Schedule: Monday to Saturday schedule | occasional half-day Saturday work for

urgent needs (approximately 1–2 times per month or as required by business needs).

Report to office