Description

• Contact customers to collect outstanding debts and negotiate payment plans.
• Maintain accurate records of collection activities and customer interactions.
• Work with financial software and company databases to track payments and overdue accounts.
• Resolve discrepancies and provide excellent customer service during collection processes.
• Prepare reports on account status and make recommendations for further actions.

Requirements

• Educational Qualifications: Diploma in Finance, Business Administration or a related field.
• Experience Level: 0–2 years (Fresh graduates are encouraged to apply).
• Skills and Competencies: Strong communication and negotiation skills.
• Skills and Competencies: Proficient in using standard office software.
• Qualities and Traits: Detail-oriented with a strong sense of ethics and professionalism.
• Working Conditions: Office environment with occasional field visits.
• Qualities and Traits: Ability to work independently and as part of a team.