Promotexter is a cloud-based SaaS messaging platform provider which focuses on SMS, Email and IP message delivery and analytics. We empower companies to better engage their customers and grow their business through innovative mobile messaging solutions.

We are seeking a skilled and experienced Cloud Operations Engineer with a strong AWS track record to join our team. In this role, you will be responsible for designing, implementing, and maintaining our AWS infrastructure and ensuring its availability, performance, and security.

You will work closely with cross-functional teams to support our cloud-based applications and services.

Non-negotiable:

● AWS EC2, Autoscaling Groups

● IAM (Access Management)

● EKS or Kubernetes

● RDS (Mysql or MariaDB)

● Load Balancers

● Cloudwatch

● Linux

● Design, implement, and maintain the AWS network infrastructure, including VPCs, subnets, route tables, and security groups.

● Analyze network performance metrics and identify areas for improvement.

● Configure, maintain and monitor AWS components including servers and databases (MongoDB, EFS, Mysql, S3 etc)

● Configure, maintain and Monitor queuing systems including Redis and SQS

● Configure, maintain and monitor EKSno harm showing some specific

● Configure and manage AWS networking services, such as AWS Direct Connect, Virtual Private Gateways, Transit Gateways, and Elastic Load Balancers to optimize performance and minimize bottlenecks.

● Collaborate with other teams to optimize network-related aspects of applications or services.

● Monitor and troubleshoot network performance and connectivity issues using AWS monitoring and logging tools. Identify and resolve network issues, such as connectivity problems, latency, packet loss, or bandwidth constraints.

● Implement and manage network security measures, including IAM policies, security groups, and NACLs.

● Monitor network traffic for potential security threats or unauthorized access. Respond to security incidents and perform forensic analysis when necessary.

● Collaborate with DevOps and development teams to architect scalable and reliable network solutions for cloud-based applications.

● Patch management

● Conduct network capacity planning and scalability assessments to ensure the infrastructure meets the requirements of our growing business.

● Implement and maintain network automation and infrastructure-as-code using tools like AWS CloudFormation, AWS CLI, or Ansible scripting..

● Participate in on-call rotations and provide support for network-related incidents and outages.

● Keep up-to-date with the latest AWS networking services, features, and best practices and make recommendations for improvements.

● Document network configurations, procedures, and troubleshooting guides.

● Help the team grow by introducing new ideas, mentoring your team-mates and collaborating with other senior members of the company.

● Work closely with cross-functional teams, including system administrators, security analysts, application developers, and support personnel. Collaborate on projects, incident response, and troubleshooting efforts. Communicate effectively with technical and non-technical stakeholders to convey complex network concepts or issues.

● Follow established change management processes to implement network changes, configurations, or upgrades. Ensure compliance with organizational policies, industry regulations, and security standards. Adhere to service-level agreements (SLAs) for network availability and performance.

● Bachelor's degree in Computer Science, Information Technology, or a related field.

● 4 years + proven experience as a Cloud Network Operations Engineer with a focus on AWS networking, security, performance and cost optimization.

● Experience with System, Network and Database Administration

● Certifications such as AWS Certified Advanced Networking - Specialty or AWS Certified Solutions Architect - Associate/Professional are a plus.

● Candidate is not expected to have all of these skills but should be able to demonstrate a high degree of expertise in this field and an ability to learn.

Skills:

● Strong Linux skills

● Strong problem-solving, documentation and communication skills.

● Ability to work in a fast-paced environment and handle multiple priorities.

● AWS RDS MySQL and Mongodb Atlas Databases

● AWS Security Best Practices

● AWS CloudWatch

● AWS Autoscaling

● AWS EKS Kubernetes Administration

● AWS Elasticache Redis

● AWS Redshift

● AWS Cloudtrail

● AWS Guarduty

● AWS IAM Access Management

● Ubuntu Linux Server Administration

● Ansible and Bash Scripting

● Cloudflare DNS Management and Security

● Php and Nginx

● Haproxy Server

● Grafana Dashboard and Alerts monitoring

● Kibana Logging

● Dockerization or Containerization